Last updated July 23, 2016
Your privacy is critically important to us. Laddercompetition is a trademark of Personal Dutch B.V. We at Personal Dutch B.V. (“Laddercompetition”) have a few fundamental principles:
We don’t ask you for personal information unless we truly need it.
We don’t share your personal information with anyone except to comply with the law, develop our products and services, or protect our rights.
We treat your personal information with the highest regard to privacy and security.
What information about me does Laddercompetition collect and how is it used?
Laddercompetition only collects personal information about you if you voluntarily choose to share it with Laddercompetition. Laddercompetition does not share, rent or sell information concerning Laddercompetition’s members or other users of its application to third parties in ways other than disclosed in this privacy statement.
To use the core functionality of the application, you must first complete the registration form and agree to our Terms and Conditions. During registration you will be required to provide personal information such as your name and email address. Laddercompetition does not knowingly collect information from children under 13 years old. If we or a third party service provider requires a birth date to order a specific product or service, you will not be able to enter a birth date that indicates that you are less than 13 years old.
There are several other opportunities in the application for you to share personal information about yourself with Laddercompetition. Laddercompetition will also collect your credit card or other payment information if you choose to join a competition. If you choose to share any personal information with Laddercompetition, Laddercompetition may store it and use it for internal research and other Laddercompetition marketing purposes, including e-mailing you with special promotions and other programs of interest. If the information is sent as part of a website evaluation, Laddercompetition may also use the information to contact you about your comments. Laddercompetition does not share, rent or sell your information to another company in ways other than disclosed in this privacy statement.
Like most standard Web site servers the website uses log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the website, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. In addition, Laddercompetition uses Google Analytics as a method of tracking site statistics and user behavior on the website.
You may decide to send Laddercompetition personally identifying information in an e-mail message or support ticket which might contain information or inquiries about Laddercompetition’s products or services. Laddercompetition will use this information to identify you as a Laddercompetition member and to respond to the electronic mail. Laddercompetition will only use the information obtained to resolve the issue identified in the e-mail. Laddercompetition never sells e-mail addresses.
Laddercompetition will only share your personal information with third parties if:
Laddercompetition has your consent;
Laddercompetition determines that it is required to do so by law; such as in response to a court order or subpoena;
Laddercompetition finds that you are in breach of its terms and conditions or any of its policies or usage guidelines for specific products or services;
it is necessary in Laddercompetition’s opinion to do so to prevent, investigate, detect or prosecute criminal offenses or attacks on the technical integrity of the Site or Laddercompetition’s network;
it is necessary in Laddercompetition’s opinion to do so to protect the rights, property, or safety of Laddercompetition or its employees, the users of its website(s), or the public; or
it is necessary to fulfill your product or service order. Laddercompetition uses a credit card processing company to process your credit card information as required for your order and to ensure that your transaction is secure. This processing company does not retain, share, store or use your personally identifiable information for any other purposes.
Information about you and your use of the application may be aggregated with other information collected or otherwise used in ways that do not personally identify you or constitute personally identifiable information. This type of aggregated or statistical information may be used by us to improve the quality of the application or for other purposes that we may deem appropriate.
What does Laddercompetition do to protect the data I transmit to Laddercompetition?
The website uses industry standard Secure Sockets Layer (SSL) technology to allow for the encryption of personal information such as your name and address, as well as critically sensitive information such as your credit card number. Laddercompetition engages a company that is an industry leader in online security and site verification to ensure the security of Laddercompetition’s site. The website is also registered with site identification authorities so that your browser can confirm Laddercompetition’s identity before any personal information is sent. In addition, Laddercompetition’s secure servers protect this information using advanced firewall technology.
What can I do to help make sure the security works correctly?
To help ensure that these measures are effective in preventing unauthorized access to your private information, you should be aware of the security features available to you through your browser. You should use a security-enabled browser to submit your credit card information and other personal information at the website. Please note: If you do not use a SSL-capable browser, you are at risk for having data intercepted. Laddercompetition will not be responsible for any compromise of data that is intercepted due to your use of an unsecured browser.
Most browsers have the ability to notify you if you change between secure and insecure communications, receive invalid site identification information for the site you are communicating with, or send information over an unsecured connection. Laddercompetition recommends that you enable these browser functions to help ensure that your communications are secure. You can also monitor the URL of the site you are visiting (secure URLs begin with https:// rather than the normal http://), along with the security symbol of your browser (an open or closed padlock in Netscape or a broken or complete key in Internet Explorer) to help identify when you are communicating with a secure server. You can also view the details of the security certificate of the site to which you are connected. Laddercompetition encourages you to use this to check the validity of any site you connect to using secure communications.
If my credit card company determines that there are fraudulent charges on my account, what should I do?
If your credit card company determines that there are fraudulent charges on your account that are the result of the use of your credit card at the website and they hold you liable for the unauthorized changes, please contact Laddercompetition immediately. You can contact Laddercompetition by email at support@Laddercompetition.com
While Laddercompetition continues to work hard to protect your personal information, no data transmission over the Internet can be guaranteed to be absolutely secure, and Laddercompetition cannot ensure or warrant the security of any information you transmit to Laddercompetition. Transmitting personal information is done at your own risk.
Laddercompetition welcomes your questions and comments about security and privacy. Please send any questions or comments via email to support@Laddercompetition.com.
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